About US
Founded in 1987, BallQube®, LC is the innovative leader in display cases for sports memorabilia and other collectibles. All of our display cases are made of durable crystal styrene, are square or rectangular in shape and slide together on beveled edges. These clear, unique containers provide an attractive way to display and protect memorabilia. They can be displayed stacked in multiples or displayed singularly on top of wood bases, as shown on many of the product pages.
General
SportsQube.com is the wholesale web store for BallQube®LC. Retailers and wholesalers are encouraged to use this site for order placement. The minimum order amount is $500.00. Pricing will vary based on the quantities being ordered. Contact suzanne@ballqube.com for pricing information. If you are unable to meet the minimum amount, please send an e-mail to suzanne@ballqube.com to request information on one of BallQube's wholesale distributors in your area. Please include the product or products you're interested in and your location.
Payment
We accept Visa, Master Card and Discover. We accept American Express with a 3% service charge added to your invoice.
Net-10 and Net-30 terms are available to distributors with a minimum order amount of $500.00, after credit approval.
Contact
To make comments or request more information, you may use our online form. Or, if you prefer, you may contact us by mail, telephone, fax or e-mail.
Mail: BallQube®, LC, 12146 CR 4233 W, Cushing, Texas 75760
E-mail: suzanne@ballqube.com
Catalog Requests: jennifer@ballqube.com
Tel. (903) 863-5572 /Toll Free (800)543-1470/ Fax. (903) 863-5571
Hours of Operation: 8:00 AM to 4:00 PM Central Std. Time, Monday thru Friday. Closed all major holidays.
Security
All on-line transactions at the BallQube® Web Store are encrypted using 40 bit or 128 bit (depending on your browser), industry-standard SSL encryption. What this means is that when you submit your credit card number through our order form, it is transmitted across the Internet in a scrambled (encrypted) form and stored in the same way. In fact, there is no known case of credit card fraud in transactions conducted in this manner (SSL encryption). That's a ratio of millions to NONE.
Shipping
BallQube® ships within the contiguous U.S.A. by FedEx ground. Shipping charges are posted for each product. SportsQube customers are also free to use their own shipper account. Next day, 2nd day, and 3rd day shipments must be shipped using the customer's own account. Canadian customers must use their own shipper account for all ground and air shipments.
Damages
If, upon receipt of your order, you discover that it has been damaged in shipment and was shipped on BallQube's shipper account, you must notify BallQube®, LC within 7 days of the ship date to have it replaced. Please email digital photographs of the damage to jennifer@ballqube.com. In addition, you must hold the damaged freight for 10 additional days for the carrier's (FedEx) inspection. Orders shipped on customer's shipper account must file their own claim with the carrier. BallQube will not be held responsible for any damages shipped freight collect.
Defective
100% satisfaction guarantee. All we ask is that you report any quality issues within 30 days of purchase. You will have the option of a full credit or replacement at no charge.
Returns
Other than damaged/defective products as follows: Customer must pay for shipping back to BallQube® in original packaging and items must be received in original condition. Once the package has been received in good order, a credit will be issued and a 15% restocking fee will be charged. Customer may use carrier of their choice for shipping back to BallQube® LC 12146 CR 4233 W, Cushing, TX 75760. Please contact our sales department with comments or any questions you may have regarding our policies and procedures.
Copyright © 1998, 1999,2006,2007,2008, BallQube®, LC All rights reserved.